The location has mixed reviews from customers, with some praising the staff's friendliness and helpfulness, while others have reported poor customer service, rudeness, and long wait times. One customer mentioned that the staff was not respectful of their time or patience, and another felt uncomfortable due to the staff's behavior. On the other hand, one customer mentioned that the employee at the Woodbridge location was knowledgeable, helpful, and a sweetheart. The location seems to have a problem with customer service, with several customers expressing disappointment with their experiences. The prices are not mentioned, but it seems to be a convenient location for people to buy beauty supplies. The innovativeness of the location is also not evaluated due to lack of information. The location is, however, wheelchair accessible and has a safe space for the LGBTQ+ community. There is one major issue that has been reported by several customers, which is the rudeness and poor customer service of some employees.