This car parts store has a convenient location, making it easy to find and access. The building is wheelchair accessible, including the restroom, parking lot, and entrance. However, some customers have expressed disappointment with the service they received. A few have mentioned that staff members failed to honor their word on discounts, and in some cases, service reps were uncommunicative or unhelpful. One customer was particularly frustrated with the long wait times and lack of follow-through on promised services.The store offers a range of services, including oil changes, transmission repairs, and auto body work. However, some customers have reported issues with the quality of the work performed. One customer's car was not completed on time, and they received inconsistent updates on the status of their vehicle.Despite some issues with service, many customers have praised the store's pricing. Some have reported that they got a great deal on their purchase or repair, and the prices were competitive with other local shops.In terms of innovativeness, the store seems to be staying up-to-date with the latest technology, including NFC mobile payments and online scheduling. However, some customers have reported that the store's communication could be improved, particularly when it comes to following up on promised services or updates.Overall, this store has some strengths and weaknesses. While it may not be the best option for customers looking for top-notch service, it could be a good choice for those on a budget or looking for a convenient location. However, customers should be aware of the potential issues with communication and service quality before visiting the store.