Leesburg
Safford Hyundai Fairfax
22.39
22.39
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Paid parking lot
Onsite services
Appointment required
In-store shopping
Oil change
Car wash
Repair services
Used goods
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Overall
Quality
Pricing
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The business is located in a convenient area, with a paid parking lot available for customers. The dealership offers a wide range of services, including used car sales, repair services, oil changes, and car washes. The staff seems to be friendly and welcoming, with some employees going above and beyond to provide excellent customer service. However, there are some issues with communication and follow-through, as some customers have reported difficulty reaching staff or getting updates on their vehicle's status.One issue that stands out is the inconsistent communication and follow-through on appointments. Some customers have reported being told that their vehicle would be ready on a certain day, only to have to wait another day or receive a threatening message about storage fees. This lack of transparency and reliability can be frustrating and damaging to the customer experience.Additionally, some customers have reported feeling pressured or taken advantage of by sales staff, particularly when it comes to deals or financing options. While some employees seem to be genuinely interested in helping customers find the right vehicle, others may be more focused on making a sale.Despite these issues, the dealership appears to be making an effort to improve its services and customer experience. Some customers have reported positive interactions with staff, and the dealership has made efforts to expand its services and offerings.Overall, the business has room for improvement, particularly in terms of communication and transparency. However, there are some positive aspects to the business, and with further improvements, it could become a more reliable and customer-friendly option.
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Categories
Automotive & Boat Service
Car Sales
Used Cars
Car Parts
Auto parts store
Hyundai dealer
Car repair and maintenance service
Used car dealer
Car battery store
Used truck dealer
Car dealer
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