The location is rated 3.4 out of 5 stars overall. The quality of service is generally good, with a rating of 4.1 out of 5 stars. However, the pricing is somewhat reasonable, with a rating of 4.8 out of 5 stars. Unfortunately, there is not enough information to provide a rating for innovativeness.The business is located at Building 45190, Prologis Plaza Street, Sterling City, and provides home and daily services, shipping services, and mailing services. The working hours are from 8:00 am to 5:00 pm, Monday to Sunday. The business features wheelchair accessible parking and provides delivery services.The majority of reviews from customers are positive, with many praising the friendly and professional staff, efficient delivery, and thorough installation. However, there are also some negative reviews, including issues with communication, delays, and unprofessional behavior from some staff members.One of the main issues with the business is the inconsistent communication and lack of follow-up from staff members. Many customers have reported waiting for long periods of time for delivery or installation, only to be told that it would be rescheduled or that the item was not available. Some customers have also reported being lied to or given conflicting information by staff members.There are also some concerns about the quality of the services provided, with some customers reporting issues with installation, delivery, or damage to property. However, it's worth noting that the business has apologized for these issues and has taken steps to address them.In terms of pricing, the business seems to be relatively reasonable, with many customers praising the value for money. However, there are some concerns about the lack of transparency in pricing and the possibility of additional fees.Overall, the business has both positive and negative aspects, and it's difficult to say whether it is reliable or not. However, it's clear that the business is committed to addressing issues and improving its services.The main issue with the business is the lack of consistent communication and follow-up from staff members, which has led to delays, rescheduling, and unprofessional behavior. This is a major concern and needs to be addressed in order to improve the overall quality of service.