Leesburg
Rose Audiology
16.79
16.79
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Identifies as women-owned
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Quality
Overall
Pricing
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This business location is quite welcoming, as indicated by its wheelchair-accessible entrance, parking lot, and restroom. The staff is friendly and attentive, as reflected in numerous positive reviews. They seem to take the time to explain tests and results clearly, making patients feel heard and understood. The quality of service is generally high, with many reviewers praising the thoroughness of exams and the professionalism of the doctors. However, there have been instances where patients have been turned away due to billing issues, which is a cause for concern.One reviewer had a particularly negative experience with the billing department, citing harassment, slander, and threats over the course of several months. While the owner apologized for the inconvenience, it's unclear whether any meaningful changes were made to address these issues. Another reviewer felt that the staff's inability to communicate effectively made their job harder and resulted in a loss of sales for the business. This highlights the importance of customer service in a healthcare setting.In terms of pricing, reviewers have noted that the business charges an additional $100 "professional fee" for certain services, which some have questioned as potentially illegal under Virginia state law.Overall, while this business location has its strengths, it also has some areas for improvement, particularly when it comes to billing and customer service.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Tools Stores
Home & Daily Service
Appliance Repair
Medical Service
Other Medics
Audiologist
Hearing aid store
Hearing aid repair service
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