Leesburg
Roberts Home Medical LLC
24.54
24.54
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
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Overall
Quality
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The location seems to be a medical supply store with a wheelchair-accessible entrance and parking lot. They accept debit and credit cards and offer delivery service. However, the working hours are limited, only open on weekdays from 8:30 am to 12:00 pm.Many customers have reported poor experiences with the store, citing issues with customer service, billing, and equipment quality. Some customers have had difficulty reaching customer service representatives, while others have been left with defective equipment. There are also complaints about the store's devious practices regarding contracts and billing, such as automatically billing customers' credit cards for future payments without their consent.On the other hand, a few customers have reported positive experiences with the store, particularly with the staff's professionalism and courtesy. However, these positive experiences are outnumbered by the negative reviews.One major issue that stands out is the store's customer service, which seems to be inconsistent and often unhelpful. Many customers have reported long wait times and difficulty getting their issues resolved. This lack of attention to customer needs is a major concern, especially in a medical supply store where customers may be relying on the store for essential equipment.Overall, while there are some positive reviews, the negative experiences and poor customer service seem to be a major issue for this location.
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Hours
Closed
Wednesday
Thursday
Friday
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Monday
Tuesday
Categories
Shopping
Stores
Medical supply store
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