Leesburg
Roberts Home Medical LLC
6.66
6.66
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Small business
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Innovativeness
Quality
Overall
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The shopping center Roberts Home Medical LLC is located at Building 20145, Ashbrook Pl Place, Suite 165, Ashburn City. The phone number is +17572620399. The business has a small size and offers various products for sale. The payment options include debit cards and credit cards. The shopping center is wheelchair accessible, with both parking lot and entrance being suitable for people with disabilities. Delivery service is available from the business. However, it's worth mentioning that clients often report that they had trouble reaching the business staff, with several clients complaining about poor communication, long wait times, and unhelpful representatives.On the other hand, the staff was praised for being friendly, knowledgeable, and helpful by some clients. One client noted that the representative helped them resolve an issue and got them the necessary equipment on the same day. Another client was satisfied with the service, citing that the staff explained everything and answered all their questions professionally and with courtesy.The working hours of the shopping center are from 9:00 AM to 12:00 PM on Monday, Tuesday, Wednesday, and Thursday, with the Friday hours being the same. The shopping center is closed on Saturday and Sunday. There were several complaints about the billing and insurance process. One client reported that they were charged for a medical device they never received. Another client was charged a late fee for a payment they made, and the client felt that this was unfair. There was also a complaint about equipment being faulty. Another client experienced an issue with a charge being taken from their credit card without their consent. Some clients were satisfied with their visits to the shopping center, reporting good experiences with the staff. However, these good experiences were overshadowed by the number of complaints about the poor communication and billing issues.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Stores
Medical supply store
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