This business location has received consistently high ratings from customers, with a 4.9-star average rating across various reviews. The services are prompt, with drivers arriving ahead of schedule and providing exceptional customer service. Many customers have praised the technicians' knowledge, professionalism, and friendly attitude. The business is also LGBTQ+ friendly and has a wheelchair-accessible parking lot and entrance. One customer reported a concerning incident of a tow truck driver swerving and tailgating other cars, but the business took it seriously and apologized for the incident.However, there is one significant issue to be aware of. A customer reported being quoted a price of $175, only to be charged double the amount due to the vehicle's weight. The business's response acknowledged the customer's concerns but did not take responsibility for the price change. This discrepancy in pricing and potential for surprise costs is a concern and may deter some customers from choosing this business.Overall, this business location offers reliable, prompt, and professional services, but potential customers should be aware of the possibility of unexpected price changes.