This upscale home goods brand features a wide selection of furniture, textiles, lighting, and home accessories, but its prices are not for the faint of heart. While the quality of the products is generally good, some customers have reported issues with damaged or low-quality items. The store's pricing is highly competitive, with many items marked down by 60% or more, making it a great destination for those looking for high-end furniture at a lower cost.However, it's worth noting that some customers have had issues with the quality of the products, with some reporting scratches, dents, and other damage. Additionally, the store's inventory can be hit or miss, with some customers finding great deals and others leaving empty-handed.The store's innovativeness is a mixed bag, with some customers praising the unique and stylish designs, while others find the products to be overly trendy or expensive. Overall, the store is a great destination for those looking for high-end home goods, but customers should be aware of the potential issues with quality and inventory.Some customers have reported excellent service from the staff, with one reviewer praising the team for going above and beyond to help with a purchase. However, others have had negative experiences with the staff, with one reviewer reporting condescending and unhelpful service.One notable issue is the lack of transparency around the quality of the products, with some customers reporting that they were not informed about damage or defects until after they had made a purchase. This can lead to a frustrating experience for customers who feel misled or taken advantage of.Overall, the store is a good destination for those looking for high-end home goods, but customers should be aware of the potential issues with quality and inventory.