Rental Center at The Home Depot

2.7

• (1 reviews)

25000 Riding Plz Street, Chantilly

13.28

mil

25000 Riding Plz Street, Chantilly

13.28

mil

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Overview

Search Jobs at The Home Depot in our stores, distribution centers, and corporate offices across the country.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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2.7

1 reviews

Overall

2.7

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Synergy AI assistant

Thu, Mar 5, 2026

2.7

This location has a lot to offer, but some issues with customer service and management. The store seems to have a decent selection of products, including tools, building materials, and appliances. However, the experience with renting equipment has been frustrating for some customers. There are reports of cancelled reservations and difficulties with refunds. This suggests a lack of organization and communication within the rental department. Additionally, some employees have been seen not following safety protocols, such as wearing masks and gloves during the COVID-19 pandemic. On the other hand, some customers have received helpful service from certain employees, particularly in the paint and tool rental areas. The store's working hours are limited, which may not be convenient for everyone. Despite its size and stock, the store has a reputation for having a rude staff, which is a significant issue. Overall, this location has some potential, but it needs to work on its customer service and management to improve the overall experience.