Leesburg
Regus - Vienna - Towers Crescent
23.17
23.17
Overview
Your source of information about office space, coworking, virtual office, hybrid working and productivity
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Online appointments
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Overall
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The business is located in a convenient spot with wheelchair-accessible parking and entrance, making it accessible for everyone. However, there have been issues with professionalism and communication. The staff's unhelpful and rude behavior has been a major problem for some clients. The office space offers online appointments for service, which is a convenient feature. However, some clients have experienced issues with unclear charges and slow responses from management, which created unnecessary stress. The working hours are available 24/7, which is a big plus. Unfortunately, some clients have reported issues with getting their deposit back, even after waiting for more than 30 days. This has led to frustration and disappointment. It is worth mentioning that one client had a positive experience with the front desk staff, who were helpful and courteous. However, this was an isolated incident and did not resolve the underlying issues with the business. Overall, the business needs to improve its communication and professionalism to provide a better experience for its clients. The issue with deposit refunds is a major concern that needs to be addressed promptly.
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