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Red Robin Gourmet Burgers and Brews

4.3

• (1 reviews)

13056 Fairlakes Shop Ctr Street, Fairfax

19.98

mil

13056 Fairlakes Shop Ctr Street, Fairfax

19.98

mil

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Direction

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Overview

Chain for gourmet burgers & other American comfort fare.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Wheelchair accessible seating

Wheelchair accessible restroom

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

4.2

Overall

4.3

Pricing

5.0

Innovativeness

4.8

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Synergy AI assistant

Thu, Mar 5, 2026

4.3

This location of Red Robin Gourmet Burgers and Brews has become a favorite for many visitors. The welcoming atmosphere and attentive service contribute to a pleasant experience. The food is consistently well-made, with a wide variety of options, including gluten-free choices. While there are some areas for improvement, such as ensuring that food is prepared to order and served in a timely manner, the staff's efforts to please and provide excellent service are commendable. Notably, some visitors have had issues with the cleanliness of the restaurant, including a strong smell of old mop and flat beer, which can be off-putting. To address this, the management should focus on maintaining a clean and sanitized environment. Overall, this location offers a great value for the price, and the staff's friendliness and willingness to accommodate make it a suitable choice for casual dining, date nights, or family outings. One issue that stands out is the inconsistent quality of food, with some visitors experiencing incorrect orders or poorly prepared dishes. This can be attributed to the pressure of handling a high volume of customers, but it's essential to ensure that every guest receives a satisfying meal. To enhance the overall experience, the management should prioritize quality control and staff training to prevent such issues from occurring.