Leesburg
Public Storage
15.28
15.28
Overview
Bailey Self Storage offers secure 24/7 access, on-demand unit rentals, video surveillance, professional service, and more. Rent your unit online today!
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
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Bailey Self Storage is a well-established facility located in Herndon City, offering a range of services including secure 24/7 access, on-demand unit rentals, video surveillance, and professional service. The facility is wheelchair accessible, with a parking lot and entrance that cater to customers with mobility needs.The staff at Bailey Self Storage are highly praised by customers for their excellent customer service. Brittney and Cecelia are consistently mentioned as being very helpful and informative, going above and beyond to assist customers with their storage needs. Other staff members, such as Jeslyn Ruiz, Kaylea, and Mia, also receive high praise for their professionalism, responsiveness, and helpfulness.One of the standout features of Bailey Self Storage is its clean and well-maintained facilities. Customers consistently comment on the cleanliness of the property and their storage units, which is a testament to the facility's commitment to providing a safe and secure environment for customers' belongings.However, there are some issues that need to be addressed. One customer mentioned that they had to pay a 30% increase in rent after signing up for a promotional deal, which was not what they expected. Another customer mentioned that they had trouble accessing the facility on a Saturday afternoon when the office was closed.Despite these issues, the overall experience at Bailey Self Storage is generally positive, with customers praising the staff's helpfulness, the cleanliness of the facilities, and the convenient access to storage units. However, it is essential for customers to be aware of the potential for price increases and to plan accordingly.Overall, Bailey Self Storage is a reliable and trustworthy facility that provides excellent customer service and secure storage options. However, it is crucial to be aware of the potential for price increases and to carefully review the terms and conditions of any promotional deals.
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Categories
Home & Daily Service
Storage Service
Construction & Development
Building Materials
Automotive & Boat Service
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