The business location has a 4.2 out of 5 overall score. The quality of the services provided is good, but there are some issues with the quality of the animals being adopted out. The pricing is fair and reasonable, with some clients mentioning the cost of spaying/neutering as a separate expense. The innovativeness of the business is good, with a variety of programs and services available, but some clients have mentioned that the shelter could be more proactive in addressing health issues with the animals.The business has a clean and well-maintained facility, with friendly staff and volunteers. However, some clients have had negative experiences with the staff, citing rudeness and unprofessional behavior. The shelter has a good variety of animals available for adoption, but some clients have mentioned that the animals may have pre-existing health issues that are not disclosed.The business has a good relationship with the community, with many clients praising the shelter for its efforts to find homes for animals in need. However, some clients have mentioned that the shelter could be more proactive in addressing issues with the animals and providing better communication with adopters.Overall, the business location has a good reputation, but there are some areas for improvement. The quality of the animals being adopted out could be better, and the staff could be more professional and responsive to client needs. With some changes, the business could be an even better resource for the community.