This urgent care center has a great reputation among its clients. The majority of reviewers have had a positive experience, praising the staff for being friendly, professional, and efficient. They also appreciate the convenient online scheduling and the fact that the facility is clean and modern. Many reviewers have highlighted the excellent care they received from the doctors and nurse practitioners, who took the time to listen to their concerns and provide thorough explanations.Some reviewers have mentioned that the waiting time is short, which is a significant advantage over other urgent care centers. They also appreciate the variety of services offered, including X-rays and IV therapy. However, one reviewer had a negative experience with the billing process, which led to a lengthy dispute with the provider's office.Overall, Prima Urgent Care in Fairfax, VA appears to be a reliable and trustworthy option for individuals seeking urgent care services. However, it's essential to be aware of the potential issues that may arise with the billing process and to communicate clearly with the provider's office.One thing that could be improved is the communication and follow-up process with patients. A few reviewers mentioned that they had difficulty getting a response from the provider's office after trying to schedule an appointment or resolve an issue.