Leesburg
Premier Dermatology
5.86
5.86
Overview
We have three convenient locations in Ashburn, Purcellville and Winchester. If you have any questions or would like to schedule an appointment, please contact us at (703) 726-0070 for all offices.
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
Photos & videos
Submit a review
Overall
Pricing
Innovativeness
Quality
Submit a review
This business provides medical services, specializing in dermatology. The office is located in Ashburn, VA, and offers appointments recommended. Payment options include NFC mobile payments, debit cards, and credit cards. The business is wheelchair accessible, with a restroom, parking lot, and entrance accessible for people with disabilities.Some clients have reported positive experiences, praising the doctors and staff for their kindness, professionalism, and expertise. Clients have appreciated the doctors' bedside manners, patience, and willingness to listen to their concerns. The business has also been praised for its convenient location and comfortable waiting area.However, there have been some negative reviews. Some clients have reported issues with the front desk staff, including rudeness and unhelpfulness. One client reported being insulted by the doctor, while another reported being treated poorly by the front desk staff. Additionally, some clients have reported issues with billing, including surprise charges and difficulty communicating with the billing department.Overall, the business seems to have a good reputation, but with some areas for improvement. The quality of care and expertise of the doctors are highly praised, but the customer service and billing issues need attention. The business appears to be innovative, with a variety of payment options and a commitment to accessibility.The business has a 3.7 rating on third-party review sites, which suggests that there are both positive and negative reviews. However, the overall trend seems to be positive, with many clients praising the business for its excellent care and service.One major issue that stands out is the problem with the front desk staff. Multiple clients have reported being treated poorly by the front desk staff, including rudeness, unhelpfulness, and even insults. This is a significant concern, as it can impact the overall experience of clients and potentially damage the business's reputation.To address this issue, the business could consider providing additional training to the front desk staff on customer service and communication. This could include workshops, training sessions, or even a customer service manual to help staff understand the importance of providing excellent service to clients.
Own this business?
Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Medical Service
Dermatology
Dermatologist
Contact business
1