The store is well-organized and has a variety of trendy secondhand clothing for teens and young adults. However, some customers have reported inconsistent quality, with some items being returned or rejected due to minor stains or wear. Prices are generally fair, often ranging from 50-70% below the original retail price. The store's inventory is always changing, making it a great destination for those looking for unique finds. Unfortunately, some customers have reported rude or unhelpful staff, which can make for a poor shopping experience. The store's management has acknowledged some of these issues and is working to improve customer service. Despite some hiccups, the store remains a popular destination for those looking for affordable and fashionable clothing. One issue that stands out is the store's inconsistent treatment of customers, with some reporting being offered low prices for items or having their items rejected due to minor flaws. This can be frustrating for customers who are trying to declutter their closets and make some extra cash. Additionally, the store's inventory can be unpredictable, with some items selling quickly and others remaining on the racks for extended periods.