This business location provides a comfortable and accessible environment for its customers. The wheelchair accessible parking lot and entrance make it easy for everyone to visit. The store's mission to promote animal health, happiness, and well-being is clear in its products and services.Unfortunately, the store is not very open for customers. Its hours are limited, and it's only open on Friday evenings. This might make it difficult for people who are not available to visit during these times.The staff is very professional and responsive, as seen in a positive review where a customer received excellent service from the manager, Liz. The staff's ability to provide solutions and help customers in need is a testament to their professionalism and reliability.Overall, this business location is a great place to visit for pet owners, but it could improve by being more accessible to customers by extending its operating hours.