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Permit Express

3.0

• (1 reviews)

1100 4000 Legato Rd Road, Fairfax

20.32

mil

1100 4000 Legato Rd Road, Fairfax

20.32

mil

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Direction

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Identifies as women-owned

Identifies as Black-owned

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Reviews

All our ratings are from genuine customers

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3.0

1 reviews

Pricing

5.0

Innovativeness

4.5

Overall

3.0

Quality

3.1

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Synergy AI assistant

Thu, Mar 5, 2026

3.0

This location offers a wide range of services, from landscape design to mechanical engineering, making it a one-stop-shop for various needs. The building is wheelchair accessible, with accessible seating, restrooms, and parking lot. The location also proudly identifies as a women-owned and Black-owned business. However, the working hours are limited, with no hours specified for Monday, Tuesday, Wednesday, and Saturday.The co-branding with Permit Express is a notable aspect, suggesting a specialization in permit-related services. However, there have been complaints from clients about Permit Express's billing practices, with one client alleging that their credit card was charged for services not requested or approved. Another client reported difficulties in getting permits issued, with the process taking over a year and resulting in additional costs.Despite these issues, the location has received positive feedback from one client, who praised the business as the "best in town." However, this is largely overshadowed by the negative experiences shared by other clients. The owners' responses to these complaints seem dismissive, with one owner implying that the clients were overreacting and another owner placing blame on the design team and contractor.The overall impression is that this location has a lot to offer in terms of services and accessibility, but its billing and permitting practices may be a concern for some clients. The issue of delayed or disputed billing and permitting is a major red flag, and potential clients should be aware of this before doing business with this location.