This Pep Boys location has both positive and negative reviews. The staff is generally friendly and willing to help, with several customers praising the service of employees such as Cornell and Joe. However, the quality of service can vary greatly, with some customers experiencing long wait times and issues with their vehicles being repaired or serviced correctly. Pricing is generally considered reasonable, with some customers finding it to be good value for the services provided. While the location has some innovative features, such as NFC mobile payments, the overall level of innovation is not particularly notable. The biggest issue with this location is the inconsistent quality of service, which can lead to frustration for customers. Despite this, the location has a decent overall rating and may be worth considering for basic car maintenance and repairs.