Leesburg
Penske Truck Rental
1.69
1.69
Overview
Get your moving truck from Penske Truck Rental. We have great rates on truck rentals at over 2,500 rental locations to serve all of your moving truck needs.
Features
Debit cards
On-site parking
Free parking lot
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Innovativeness
Overall
Quality
Pricing
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This location has a decent overall rating, but there are some significant issues with the quality of service. The quality of the trucks and the service provided by the staff seems to be a major problem, as evidenced by multiple complaints about poor customer service and issues with the trucks. The pricing is not bad, but it's not great either - it seems that this location is not offering the best deals. The innovativeness of the business is somewhat lacking, as it seems that they are not keeping up with industry standards or offering new and unique services. One major issue that stands out is the repeated complaints about not having reserved trucks available, which is a fundamental part of the business. This has resulted in multiple negative reviews and a loss of trust from customers. The staff seems to be unresponsive and unhelpful, which is unacceptable for a business that relies on customer satisfaction. The business needs to take a hard look at their operations and make significant changes to improve the quality of service and meet customer expectations.
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Categories
Travel & Recreation
Construction & Development
Moving supply store
Van rental agency
Truck rental agency
Building Materials
Car Rental
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