This veterinary hospital has received overwhelmingly positive reviews from its clients. Most reviewers praised the quality of care provided by the veterinarians and staff, highlighting their expertise, compassion, and kindness towards pets. Many reviewers specifically mentioned Dr. Valencia and Shelby as standout staff members who provided exceptional care and attention to their pets' needs.The hospital's facilities and services were also well-received, with many reviewers noting the cleanliness and comfort of the premises, as well as the efficiency of the appointment process. Some reviewers appreciated the hospital's commitment to providing a Fear-Free experience for pets, which helped to reduce their anxiety during visits.While the hospital has received mostly positive reviews, there are a few instances where clients expressed dissatisfaction with their experience. One reviewer mentioned a situation where the hospital's staff was uncooperative and rude, which led to a negative experience. Another reviewer experienced a delay in receiving test results and had trouble scheduling an appointment.Overall, the hospital's high quality of care, combined with its convenient location and wide range of services, make it a popular choice for pet owners in the area. However, some clients have reported issues with communication and scheduling, which may impact their overall experience.One notable issue that was highlighted by a reviewer was the hospital's connection to the Pender Care Boarding Center, which they claimed was not disclosed during a phone call prior to an appointment. This has led to some confusion and mistrust among clients.