Leesburg
Papa Johns Pizza
26.12
26.12
Overview
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dinner
Wheelchair accessible entrance
Wheelchair accessible parking lot
Vegetarian options
Dinner
Dessert
Free parking lot
Parking
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Paid parking lot
Catering
Onsite services
Quick bite
Casual
No-contact delivery
Photos & videos
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Pricing
Overall
Innovativeness
Quality
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This Papa John's location has had a varied experience for its customers. On the one hand, some customers have praised the quality of their pizzas, with several reviewers mentioning that the original crust is a highlight. The pizzas themselves are also considered to be of good quality, with a focus on using fresh ingredients.On the other hand, there are several major issues that have been raised by customers. One of the main concerns is the service quality, with many reviewers expressing disappointment with the customer service at this location. Several reviewers have reported being treated rudely or being spoken to in a condescending manner by staff members. Additionally, some reviewers have mentioned that orders are often incorrect or missing items.The issue of incorrect orders is a significant one, with several reviewers reporting that their orders were not fulfilled correctly. This includes cases where orders were incomplete, had the wrong items, or were even missing altogether. Some reviewers have also reported being told that they would have to pay for a new order if they wanted to correct the mistake, which was seen as unfair.Another major issue is the problem of parking. Several reviewers have reported having their cars towed from the parking lot, despite not breaking any parking rules. This has led to a significant amount of frustration and anger among customers.The menu options at this location are limited, and some reviewers have reported being disappointed with the variety of options available. However, those who have tried the pizzas have generally found them to be delicious and satisfying.Overall, this Papa John's location has a mixed record when it comes to customer satisfaction. While some reviewers have praised the quality of their pizzas and the friendliness of the staff, others have been disappointed by the service quality, incorrect orders, and parking issues. To improve, this location needs to focus on providing better customer service, getting orders right, and addressing the parking concerns.
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Hours
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Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Restaurants & Catering
Restaurants
Pizza restaurant
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