Leesburg
Pallavi Heda, MD
23.00
23.00
Overview
Visit AllCare Richmond Hwy at 3117 Duke Street, Alexandria, VA, for primary and urgent care. We are now accepting new patients, call (571) 308-6776.
Features
Wheelchair accessible entrance
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Overall
Quality
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This medical service center has a wheelchair-accessible entrance, making it a convenient option for patients with mobility issues. However, some patients have reported difficulty in scheduling appointments, with some being told that their primary care physician's medical records need to be faxed over before they can be seen. One patient also reported that they were unable to get their results from a blood test, and had to schedule a follow-up appointment to see them. Another patient experienced difficulty refilling their medication, with the office failing to respond to their requests. Despite the availability of online booking options, some patients have reported difficulty in getting a real person to talk to on the phone.Some patients have praised the doctor's bedside manner and ability to listen to their concerns, but others have reported feeling disrespected and having their symptoms dismissed. One patient reported being misdiagnosed with type 1 diabetes and being prescribed insulin unnecessarily, while another patient reported being told that they had a normal thyroid function when they actually had hypothyroidism. Some patients have also reported feeling rushed during appointments and having their questions ignored.Patients have reported inconsistent communication from the office, with some receiving responses to their messages and others being left in the dark. The office's policy of only communicating through the patient portal has been criticized by some patients who prefer to communicate with their doctor directly.
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Categories
Medical Service
Endocrinology
Doctor
Diabetologist
Other Medics
Endocrinologist
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