Leesburg
Ourisman Fairfax Kia Service
22.50
22.50
Overview
You can trust the team at Ourisman Kia of Fairfax for all your sales, service, and part needs. Whether you're from Arlington or Alexandria, visit us today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Paid parking lot
Onsite services
Appointments recommended
Appointment required
On-site parking
Oil change
Mechanic
Photos & videos
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Pricing
Quality
Innovativeness
Overall
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This review location appears to be an auto repair shop with various services, including oil changes, tire rotations, and car repairs. While some customers have had positive experiences, with praise for the staff's helpfulness and efficiency, others have expressed disappointment with the service. Some have reported long wait times, uncommunicative staff, and unnecessary repairs. There have been instances of cars being damaged during service, and some customers have felt pressured into accepting additional repairs. Despite these issues, the location has received praise for its convenience, with some customers appreciating the on-site parking and amenities such as restrooms and a waiting area. Overall, the quality of service seems to be inconsistent, with some customers receiving excellent care and others experiencing significant problems. Pricing seems to be a concern for some, with some customers feeling overcharged. Innovativeness is a mixed bag, with some customers appreciating the use of modern technology and others feeling that the location is behind the times. It seems that the biggest issue with this location is the quality of service, with some customers experiencing significant problems with their cars being damaged or repaired incorrectly. The inconsistent quality of service may be a result of a lack of communication and follow-through with customers. It is also possible that the location is understaffed or under-trained, leading to errors and delays.
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Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Automotive & Boat Service
Car Detailing
Car Parts
Motorcycle Service
Tire Service
Mechanic
Auto glass shop
Auto repair shop
Oil change service
Muffler shop
Car battery store
Auto air conditioning service
Truck repair shop
Car stereo store
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