The location of Orkin in Ashburn City, VA, has a strong reputation for delivering high-quality pest control services. The company's experience, spanning over 120 years, is evident in its expertise and professionalism. The team is generally responsive and punctual, with many customers praising their technicians for being courteous and knowledgeable.While some customers have reported issues with follow-up and customer service, the company has been proactive in addressing these concerns and providing refunds when necessary. The pricing is reasonable, considering the level of service provided.The innovativeness of the company is evident in its commitment to using the latest technologies and methods to address pest control issues. However, some customers have reported feeling rushed during inspections, which may indicate a need for improvement in this area.One major issue that stands out is the inconsistent quality of service, with some customers reporting unsatisfactory experiences despite having previously had positive interactions with the company. This suggests that there may be a need for more effective quality control measures to ensure that all customers receive a high level of service.