Leesburg
OneMain Financial
0.82
0.82
Overview
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Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
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This business location seems to be well-received by its customers, with a high overall score. The staff is known for being kind, helpful, and efficient, which is reflected in the high quality score. Many customers have expressed their gratitude for the service they received, with some even mentioning specific employees who went above and beyond to assist them.However, there is one issue that needs to be addressed. One customer experienced poor service and was hung up on twice by the branch manager. This kind of behavior is unacceptable and may indicate a problem with the company's customer service standards.It's worth noting that the company has taken steps to address this issue, with the owner responding to the customer's feedback and apologizing for the poor experience. This shows that the company is committed to making things right when things go wrong.Overall, this business location appears to be a good option for those in need of financial services, but it's essential to exercise caution and ensure that you're treated with respect and professionalism.The working hours are convenient, with the location open from 9:00 AM to 5:30 PM, Monday through Friday. The address is easily accessible, with a wheelchair-accessible parking lot and entrance. The phone number is clearly listed, making it easy to get in touch with the company.One thing to keep in mind is that the company has a co-branding arrangement with OneMain Financial, which may affect the services offered and the overall customer experience.It's also worth noting that the company has a strong online presence, with a website that provides detailed information about the services offered and a way to apply for loans online. This can be a convenient option for those who prefer to apply online rather than in-person.Overall, this business location appears to be a good option for those in need of financial services, but it's essential to exercise caution and ensure that you're treated with respect and professionalism.
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Hours
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Categories
Financial Service
Personal Loans
Loan agency
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