Leesburg
Olde Towne Auto Repair
25.75
25.75
Overview
HOME PAGE: ~ Welcome to Olde Towne Auto Repair, we provide full maintenance and repair services for all vehicles.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Appointment required
Oil change
Mechanic
Photos & videos
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Overall
Innovativeness
Pricing
Quality
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This auto repair shop has a solid reputation among customers. Most people praise their friendly and helpful staff, who are willing to go the extra mile to ensure customers are satisfied. They are known for providing honest and transparent service, with many customers appreciating their willingness to explain complex issues in simple terms. The shop's staff is also accommodating, with many customers mentioning that they were able to schedule appointments at their convenience. One customer praised the shop's staff for being "sweet" and "down to earth."However, there are some issues that need to be addressed. Some customers have experienced difficulties when trying to get in touch with the shop, with one person mentioning that they had to call multiple times before getting an answer. Another customer reported that the shop's phone staff was "rude" and "lazy." Additionally, there have been some issues with the quality of work, with one customer reporting that the shop replaced their transmission with a defective one and then charged them for additional work that was not necessary.In terms of pricing, most customers seem to be satisfied with the shop's rates, with many mentioning that they were fair and competitive. However, one customer reported that they were overcharged for a service they did not ask for.The shop's innovativeness is also worth noting. They offer a range of services, including oil changes, tire rotations, and vehicle inspections. They also have a reputation for being up-to-date with the latest technology and techniques, with one customer mentioning that they were able to diagnose a complex issue with their vehicle using advanced diagnostic tools.Overall, while this auto repair shop has some areas for improvement, it is clear that they are committed to providing excellent service to their customers. With a few tweaks to their phone staff and quality control processes, they could easily become one of the top-rated shops in the area.
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Categories
Automotive & Boat Service
Motorcycle Service
Auto repair shop
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