Leesburg
Old Navy
20.64
20.64
Overview
Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Free parking lot
Free street parking
Onsite services
Quick visit
In-store pickup
In-store shopping
Men's clothing
Women's clothing
Photos & videos
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Quality
Pricing
Innovativeness
Overall
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The business has an overall positive reputation, with most customers being satisfied with their experience. The staff is generally friendly and helpful, with some customers mentioning that they were greeted and assisted promptly. The store is well-organized and clean, with a good selection of clothing for the whole family. However, there are some issues with customer service, with a few customers mentioning that they were not assisted with returns or had difficulty with checkout. One customer had a particularly negative experience with a store bathroom, mentioning that it had not been cleaned in a long time. Overall, it seems that the business could benefit from improving its customer service and ensuring that all aspects of the store, including the bathrooms, are maintained to a high standard.The quality of the clothing is generally considered to be good, with some customers mentioning that they find great deals and love the selection. However, there is a concern that the quality is not always consistent, with some customers mentioning that they have received damaged or low-quality items. This may be an issue that the business could address by improving its quality control processes.The pricing is generally considered to be good, with many customers mentioning that they find the prices to be reasonable and affordable. However, one customer mentioned that they had a problem with a return, which may indicate that the business could benefit from improving its return policy.The business appears to be innovative in terms of its online presence, with some customers mentioning that they prefer to shop online and that the website is user-friendly. However, the in-store experience could be improved by offering more personalized service and ensuring that customers have a positive experience.Overall, the business has some strengths, including its friendly staff and good selection of clothing. However, it also has some weaknesses, including issues with customer service and quality control. By addressing these issues, the business could improve its overall reputation and provide a better experience for its customers.
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Hours
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Categories
Shopping
Clothing Stores
Baby clothing store
Men's clothing store
Clothing store
Jeans shop
Children's clothing store
Women's clothing store
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