This location is a great resource for those seeking high-quality, refurbished office chairs at reasonable prices. The store has an excellent selection of brands, including Human Scale, Nightingale, and Herman Miller, and the knowledgeable staff is happy to assist customers in finding the perfect chair for their needs. The prices are indeed very competitive, and many customers have reported saving up to 1/3 of what they would have paid for a new chair. The store's commitment to customer service is also noteworthy, with staff members going above and beyond to ensure that customers are satisfied with their purchases. While some customers have mentioned that the showroom is currently closed, the owner is available to meet customers and provide a personalized shopping experience. One potential drawback is that the store's inventory may be limited, and some customers have reported that certain models are no longer available. However, the staff is always happy to help customers find alternative options or special order a chair if needed. Overall, this location is a hidden gem for office chair enthusiasts, and its commitment to customer satisfaction and quality products makes it a great choice for those in the market for a new chair.