Leesburg
NTB-National Tire & Battery
6.34
6.34
Features
Debit cards
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
Oil change
Mechanic
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Quality
Innovativeness
Overall
Pricing
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The NTB-National Tire & Battery location at Junction Plaza Street, Ashburn City, has received mixed reviews from customers. The overall experience seems to be average, with some customers reporting excellent service and others expressing disappointment.Many customers have praised the staff for being friendly, knowledgeable, and professional. They have also appreciated the quick and efficient service, with some customers receiving same-day appointments and others having their issues resolved promptly.However, there have been some issues with communication and follow-through. Some customers have reported being kept waiting for extended periods, only to be told that their appointment had been delayed or that their car was not ready. Others have experienced issues with customer service representatives, who have been described as surly or unhelpful.In terms of pricing, this location seems to offer competitive rates, with many customers appreciating the affordable prices. However, some customers have reported being overcharged or feeling pressured to purchase additional services.Innovatively, this location has offered a range of services, including wheel alignment, tire sales, and car battery replacements. However, some customers have expressed disappointment with the lack of communication and follow-through on some of these services.One of the main issues with this location is the inconsistency in customer service. While some customers have received top-notch service, others have been disappointed by the lack of communication and follow-through. This has led to a rating of 3.5 for quality, which is below average.In terms of pricing, this location seems to be competitive, with many customers appreciating the affordable rates. However, some customers have reported being overcharged or feeling pressured to purchase additional services.Overall, this location seems to be average, with some customers reporting excellent service and others expressing disappointment. With some improvements in communication and follow-through, this location could potentially offer a better overall experience for its customers.
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Categories
Automotive & Boat Service
Car Detailing
Car Parts
Motorcycle Service
Tire Sales
Tire Service
Mechanic
Tire shop
Car repair and maintenance service
Auto tune up service
Auto repair shop
Brake shop
Oil change service
Car battery store
Wheel alignment service
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