NSB Restaurant Equipment has been impressing customers with its wide range of restaurant appliances and excellent customer service. The staff is knowledgeable and helpful, going the extra step to ensure customer satisfaction. Many customers have praised the store's fair prices, competitive with what they would find online. The selection is impressive, with hundreds of items to choose from. However, some customers have reported difficulties with pricing, with some employees refusing to quote prices over the phone. One customer was even asked to visit the store to see the item and then be quoted a price. This has raised some concerns about customer service and business practices. Additionally, some customers have mentioned that the store's wheelchair accessibility is a plus. The store's working hours are convenient, with extended hours during the weekdays. Despite a few issues, NSB Restaurant Equipment has earned a solid reputation among customers.