Leesburg
NOVA Firearms
26.21
26.21
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The business is located at Building 412, W Broad St Street, Suite 3316, Falls Church City. The store's hours of operation and availability can be unpredictable, with many customers reporting that they have shown up to find the store closed without notice. This has led to frustration and disappointment for those who have made the effort to visit. The staff's knowledge of their products is also a concern, with some customers reporting that they were not well-informed about the items they were selling. The store's customer service has been described as unhelpful and unresponsive, with some customers having to wait for extended periods of time to receive a response to their inquiries. The store's website and social media presence are also not well-maintained, which can make it difficult for customers to get the information they need. There are also concerns about the store's business practices, with some customers reporting that they were charged extra fees for services that were not clearly outlined. On the positive side, the store does have a wide selection of products and a knowledgeable gunsmith on staff. However, these positives are outweighed by the numerous issues that have been reported by customers. It is worth noting that the store appears to have a history of sudden closures and changes in management, which can be confusing and frustrating for customers. The store's phone number, +17034484826, is also not a reliable way to get in touch with the business, as many customers have reported being unable to get a hold of anyone when they called. Unfortunately, it seems that the business is not currently a reliable or trustworthy option for customers.
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