Leesburg
NoVA Eye MD - Nisha Patel, MD
20.61
20.61
Overview
Ophthalmologist providing lasik, prk, cataract surgery, laser vision correction to Vienna, Tysons, Centreville, Chantilly, Manassas, Gainesville, and Fairfax and Prince William Counties.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Appointment required
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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The eye care center, located at Building 5900, Fort Dr Drive, Suite 425, Centreville City, is a medical facility that provides various eye-related services. The staff is mixed in terms of professionalism, with some patients reporting positive experiences and others describing negative interactions. The center is accessible for people with disabilities, with wheelchair-accessible restrooms, parking lots, and entrances. However, there have been instances where patients felt rushed or uninformed about their insurance coverage.While some patients have had excellent experiences with Dr. Nisha Patel, performing surgeries with excellent results, others have reported feeling disrespected or mistreated. The center's payment options include NFC mobile payments, debit cards, and credit cards. The staff's communication skills can be inconsistent, with some patients feeling ignored or dismissed. The facility's cleanliness and organization may also be a concern, with some patients reporting long wait times and a sense of disorganization.On a positive note, Dr. Patel has performed surgeries with remarkable results, and patients have praised her expertise and compassion. The center's staff has also been commended for their professionalism and helpfulness. However, it's essential for patients to be aware of the potential issues and to carefully evaluate their options before choosing this eye care center.One highlighted issue is the center's inconsistent communication with patients, which can lead to frustration and mistrust. Patients have reported feeling rushed or uninformed about their insurance coverage, and some have even been asked to wait for extended periods without explanation. While this may be an isolated issue, it's essential for the center to address these concerns and improve their communication with patients to maintain a high level of customer satisfaction.Some patients have reported excellent experiences with the center's services, praising Dr. Patel's expertise and the staff's professionalism. The center's accessibility features are also a plus, making it easier for people with disabilities to access the facility. However, the inconsistent communication and potential issues with insurance coverage may deter some patients from choosing this eye care center. Overall, it's crucial for patients to carefully evaluate their options and be aware of the potential issues before making a decision.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Medical Service
Ophthalmology
Optometry
Surgery
Ophthalmologist
Optometrist
Lasik surgeon
Eye care center
Contact business
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