Leesburg
NOVA Automotive
12.48
12.48
Overview
Nova Automotive Center is a full-service Auto Body Repair and Collision Shop in Sterling, Virginia. We specialize in collision repair services, custom paint services and PDR (paint less dent removing). We take all insurance companies.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Mechanic
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Overall
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Nova Automotive Center is a full-service auto body repair and collision shop located in Sterling, Virginia. The business has a wide range of services, including auto body repair, custom paint services, PDR (paint less dent removal), and more. The center is wheelchair accessible and offers convenient amenities such as a restroom and on-site services. Based on the provided data, Nova Automotive Center seems to have a good reputation among its customers. Many reviewers praised the business for its excellent customer service, prompt communication, and high-quality work. However, some customers reported issues with the business, including delays, miscommunication, and subpar work. Despite these issues, Nova Automotive Center has received a rating of 4.7 from third-party ratings. Overall, the business appears to be reliable, with a good track record of providing quality services to its customers. However, it's essential to approach any business with caution and do your research before visiting.Customers who have had positive experiences with the business have mentioned that the staff is knowledgeable, professional, and friendly. They have also praised the business for its excellent communication, with many reviewers reporting that they were kept informed about the status of their repairs.On the other hand, some customers have reported issues with the business, including delays, miscommunication, and subpar work. One reviewer reported that their car was returned with visible bubbles and imperfections after a paint job, while another reviewer had to have their car re-repaired multiple times due to issues with the initial work.It's worth noting that the business has responded to some of these negative reviews, apologizing for the inconvenience and offering to make things right. However, these responses may not always be effective in resolving the issues, and some customers may feel that the business is not taking their complaints seriously.Overall, Nova Automotive Center seems to be a reliable business with a good reputation among its customers. However, it's essential to approach any business with caution and do your research before visiting. It's also crucial to communicate clearly with the business and to keep a record of any issues that may arise.
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Categories
Automotive & Boat Service
Auto tune up service
Auto radiator repair service
Auto dent removal service
Auto body shop
Car Parts
Car Detailing
Auto electrical service
Motorcycle Service
Auto repair shop
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