The office of Northern Virginia Gastroenterology in Sterling City seems to have its share of issues with patient communication and timeliness. Despite a good rating of 4.1 on third-party platforms, several clients have expressed frustration with long wait times, lack of follow-up, and unprofessional behavior from staff members.Some patients have reported waiting over an hour for appointments, only to be seen briefly by the doctor. Others have experienced delays in receiving pathology results, leading to anxiety and uncertainty about their health conditions. There have also been instances of staff members being rude, dismissive, and unresponsive to patient concerns.However, not all experiences have been negative. Some clients have praised the doctors, particularly Dr. Chand and Dr. Lasner, for their kindness, professionalism, and bedside manner. They have appreciated the thorough explanations of their conditions and the efficient scheduling of procedures.The office's pricing is highly rated, with many patients expressing satisfaction with the costs of their services. However, the innovativeness of the practice is unclear, as there is limited information about new technologies or approaches being used to diagnose and treat gastrointestinal issues.Overall, the office of Northern Virginia Gastroenterology appears to have some significant issues with patient satisfaction and communication. While some clients have had positive experiences, others have been left feeling frustrated, anxious, and unsupported.