Leesburg
Northern Virginia Electric Cooperative
23.14
23.14
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
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The location, Building 10323, Lomond Dr Drive, Manassas City, has some redeeming qualities but is overall mediocre. The quality of services is inconsistent, with some customers experiencing great experiences while others have terrible encounters. The pricing is also a concern, with some customers feeling that the charges are too high. The innovativeness of the company is unclear, as there is no data to suggest that they are actively working to improve or innovate their services. However, some customers have praised the company's reliability and responsiveness during outages.Customers have reported mixed experiences with the company's customer service, with some finding the representatives to be helpful and courteous, while others have encountered rude and unhelpful employees. Some customers have also reported issues with billing and payment, including being charged for services they did not use. However, other customers have praised the company's prompt response to outages and their efforts to restore power quickly.One of the main concerns with the company is their pricing and billing practices. Some customers have reported being charged excessive fees and having trouble understanding their bills. Additionally, some customers have reported being billed for services they did not use or for issues that were not their fault. However, other customers have reported being happy with the pricing and billing practices, citing them as a competitive advantage.Overall, the company has some areas of improvement, particularly in terms of customer service and billing practices. However, some customers have reported positive experiences, citing the company's reliability and responsiveness during outages.
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Categories
Construction & Development
Electricians
Electric utility company
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