The review of the business location reveals an overall score of 4.1 out of 5, indicating a decent experience. The quality of services seems to be a mixed bag, with an average score of 3.8 out of 5, suggesting that some areas might need improvement. Pricing is a strong suit, with an average score of 4.6 out of 5, implying that customers generally find the costs reasonable. The innovativeness of the business is relatively high, with a score of 4.5 out of 5, indicating a willingness to adapt and improve.The text review highlights several positive aspects of the business, including the responsiveness, punctuality, professionalism, and value provided by the staff, particularly Alex, Jeff, Chris, and Matt. Many customers appreciate the ease of communication, thorough explanations of the process, and attention to detail shown by these project managers.However, there is an issue that is highlighted in the review - the lack of response and resolution from the company regarding several customer complaints, including incorrect installation of skylights and flashing.