Leesburg
Nissan Service - Priority Nissan Chantilly
15.94
15.94
Overview
Priority Nissan Chantilly is your source for new Nissans and used cars in Chantilly, VA. Browse our full inventory online and then come down for a test drive.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
LGBTQ+ friendly
Delivery
Onsite services
Appointment required
In-store shopping
Oil change
Car wash
Repair services
Car rental
Used goods
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Overall
Innovativeness
Pricing
Quality
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Priority Nissan Chantilly seems like a decent option for car owners, but there are some areas where they could improve. The service team is generally friendly and accommodating, with some employees, like Maribel, receiving high praise for their professionalism and helpfulness. On the other hand, there have been some complaints about upselling, with some customers feeling pressured into purchasing unnecessary services or repairs. The dealership's policy of charging an extra fee for labor, even if the task doesn't take an hour, has also been a point of contention. However, Priority Nissan Chantilly does seem to be trying to address these issues, with the service manager, Christopher Cokonis, actively reaching out to customers to apologize and make things right.The dealership's hours of operation are standard, with the service department open Monday through Friday from 7am to 6pm and Saturday from 7am to 5pm. The wait times can be a bit long, but the waiting area is generally clean and comfortable.One notable issue is the dealership's tendency to upsell customers on unnecessary services, which can be frustrating and feel like a scam. However, it's worth noting that this is a common practice in the industry, and some customers may feel pressured into purchasing these services even if they're not necessary.The prices at Priority Nissan Chantilly seem to be on par with other dealerships in the area, with some customers reporting that they were able to get a good deal on their services. However, others have reported being overcharged or being taken advantage of by the dealership's sales team.The dealership's innovativeness score is relatively high, with some customers reporting that they were impressed by the dealership's use of technology, such as the Nissan app that allows customers to track their vehicle's maintenance and receive notifications. However, others have reported feeling that the dealership is not staying up to date with the latest technology and trends.Overall, Priority Nissan Chantilly seems like a decent option for car owners who are looking for a convenient and reliable place to take their vehicle for maintenance and repairs. However, customers should be aware of the potential for upselling and be cautious when it comes to purchasing unnecessary services.
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Categories
Automotive & Boat Service
Car Sales
Used Cars
Car Parts
Motorcycle Service
Tire Sales
Tire Service
Auto parts store
Tire shop
Auto repair shop
Oil change service
Used car dealer
Motor vehicle dealer
Nissan dealer
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