Leesburg
Nine Stars Auto Group
14.63
14.63
Overview
Used Cars Chantilly VA At Nine Stars Auto Group, our customers can count on quality used cars, great prices, and a knowledgeable sales staff.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Appointment required
In-store shopping
Repair services
Used goods
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Overall
Pricing
Quality
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Nine Stars Auto Group has a great location at Building 25387, Pleasant Valley Rd Road, Suite 125, Chantilly City, making it easily accessible for customers. The business offers a wide range of used cars, and the staff is knowledgeable and willing to help. Some customers have had excellent experiences with the sales staff, particularly William, who has received praise for his professionalism, honesty, and excellent communication skills. He has been able to cater to the needs of customers and make the buying process smooth and stress-free. However, not all customers have had positive experiences. Some have reported issues with the vehicles they purchased, such as problems with the engine, transmission, and ABS system. One customer even mentioned that they had to trade in the car for a significant loss due to the numerous issues. Others have reported issues with the paperwork and title of the vehicle, and some have even been misled by the sales staff about the condition of the vehicle.The business has responded to some of the negative reviews, apologizing for the issues and explaining that they take all concerns seriously. However, some customers have reported that their concerns were not addressed or resolved satisfactorily. Overall, the business has a good reputation and a wide range of satisfied customers. However, it's essential for potential customers to be aware of the potential issues and to do their research before making a purchase.One of the most significant issues with this business is the lack of transparency and honesty when it comes to the condition of the vehicles they sell. While they may disclose some issues, some customers have reported being misled about the condition of the vehicle, which can lead to significant problems and financial losses for the buyer.
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Hours
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Categories
Automotive & Boat Service
Used Cars
Used car dealer
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