Leesburg
Night Watch Pediatric Urgent Care
23.00
23.00
Overview
Meet the experienced pediatricians and caring staff at Night Watch Pediatric Urgent Care in Manassas. Learn about our mission for quality after-hours care.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
Appointment required
On-site parking
Accepts walk-ins
Pediatric care
Has online care
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Overall
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The business operates under the name Night Watch Pediatric Urgent Care, offering medical services for children. The urgent care center is located in Manassas, Virginia, and is open until 10 PM on weekdays and 7 PM on weekends. The staff is known for being friendly, helpful, and caring, particularly the front desk staff, Cathy. She is often praised for her warm smile, patience, and ability to make patients feel at ease. The team is committed to providing a welcoming and supportive environment for families, which is reflected in the center's clean and well-organized facilities.The urgent care center offers various services, including walk-in appointments, online care, and pediatric care. Patients can also use NFC mobile payments, debit cards, and credit cards for payment. The center is wheelchair accessible, with a free parking lot and on-site parking available.While the staff is generally praised for their kindness and professionalism, there have been a few instances where patients have experienced longer wait times or dissatisfaction with their care. One patient reported waiting for almost two hours to be seen, while another expressed frustration with the doctor's bedside manner. However, these incidents are exceptions rather than the rule, and the majority of patients have reported positive experiences at the urgent care center.One of the notable issues with the business is the occasional miscommunication or error with billing and insurance. A patient reported receiving a bill for a service from 2023 with no explanation or details. The business has apologized for the mistake and has assured the patient that they will work to resolve the issue.Overall, Night Watch Pediatric Urgent Care seems to be a reliable and caring option for families seeking medical attention for their children. The staff is friendly, and the facilities are clean and well-maintained. However, it's essential for the business to continue working on improving communication and reducing wait times to provide the best possible experience for patients.
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Hours
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Categories
Medical Service
Emergency Care
Urgent care center
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