Leesburg
New Look Medi Spa and Threading
12.52
12.52
Overview
Sunless airbrush tanning application is safe, effective and takes as little as 10 minutes from start to finish. Our all-natural solutions are Eco-Certified.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Quality
Overall
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The business seems to be plagued by issues with customer service and professionalism. The staff appears to be consistently rude and unresponsive to customers' needs. Several reviews mention being hung up on or having their questions ignored. There are also concerns about the cleanliness and sanitation of the facility, with reports of unclean equipment and a dirty environment. Despite these issues, some customers have reported positive experiences with certain services, such as microdermabrasion. However, these positive experiences are not enough to outweigh the consistent problems with customer service and cleanliness.One major issue that stands out is the persistent problem with rude and unprofessional staff. Multiple reviews mention being treated poorly by the staff, including being hung up on, ignored, and spoken to in a rude manner. This is a major concern, as it suggests that the business is not prioritizing customer service and may be creating a hostile environment for its customers.Additionally, there are concerns about the cleanliness and sanitation of the facility. Several reviews mention seeing blood on the floor, having to use unclean equipment, and experiencing pain and irritation after services. This suggests that the business may not be following proper sanitation and hygiene protocols, which can be a major health concern for customers.In terms of pricing, it's unclear how competitive the business is, as there is no information available on pricing. However, some customers have mentioned being charged high prices for services, which may be a concern for potential customers.Finally, the business's innovativeness is unclear, as there is no information available on new or unique services offered by the business. However, some customers have reported positive experiences with certain services, such as microdermabrasion, which suggests that the business may be willing to try new things.Overall, the business appears to have significant issues with customer service, cleanliness, and sanitation. While some customers have reported positive experiences, these issues are a major concern and may deter potential customers from visiting the business.
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Beauty & Wellness
Beauty Salons
Spa & Wellness Centers
Hair Removal Salons
Hair removal service
Medical spa
Spa
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