This business has a solid reputation with a high overall score. However, the quality of service has a slightly lower score compared to other aspects. The business is known for being reasonably priced, but some clients have experienced issues with the staff being overpriced or having limited material selection. Despite this, the staff is generally knowledgeable and helpful in guiding clients through the process. Overall, this business seems to be doing well, but some areas for improvement exist, such as addressing concerns about overpricing and limited material selection. The business is also making an effort to improve customer service and address issues promptly. One major issue that stands out is the experience of a client who felt gaslighted by the regional manager and had their installation layout changed without their consent. This highlights the need for improved communication and attention to client needs. Despite this, the majority of clients have had positive experiences, praising the staff's professionalism, attention to detail, and commitment to excellence.