Leesburg
MyEyeDr.
20.37
20.37
Overview
Browse all MyEyeDr. locations in NY for all of your eyecare needs. We offer frames, lenses, eyewear repairs, and contact lenses. Also stop by or call in for an eye exam.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Appointment required
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Overall
Pricing
Quality
Innovativeness
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The MyEyeDr. location at Building 14245, Centreville Square E Street, Centreville City, has a mixed record of customer satisfaction. The business scores 3.4 overall, indicating that some customers have had good experiences while others have faced issues.Quality is a concern, with a score of 2.7. Several customers have reported receiving poor-quality glasses or experiencing issues with their prescriptions. In some cases, staff members seemed unprofessional or unhelpful, which may have contributed to these problems.On the other hand, pricing seems to be a strong point, with a score of 4.4. Many customers have praised the business for offering competitive prices and helpful staff who assisted with finding frames and lenses that fit their budgets.In terms of innovativeness, the business scores 3.8, indicating that it has made some efforts to improve its services and technology. However, some customers have reported encountering outdated or glitchy systems, which may have detracted from their overall experience.Some common issues that customers have faced at this location include:* Poor customer service, including unprofessional staff and unhelpful representatives* Issues with prescriptions, including incorrect lenses or frames* Technical problems with the business's systems, including scheduling and payment issues* Delays in receiving orders or resolving issuesHowever, some customers have also reported positive experiences, including:* Friendly and helpful staff, such as Stephanie and Fred* Competitive pricing and helpful staff who assisted with finding frames and lenses* Convenient location and accessible parking* Comprehensive eye exams and helpful advice from doctors like Dr. TranOverall, the MyEyeDr. location at Building 14245, Centreville Square E Street, Centreville City, has room for improvement in terms of quality and customer service. However, it seems to be making efforts to innovate and improve its services, and some customers have reported positive experiences.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
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Categories
Construction & Development
Repair & Renovations
Medical Service
Ophthalmology
Optometry
Contact lenses supplier
Glasses repair service
Eye care center
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