Leesburg
MyEyeDr.
1.66
1.66
Overview
Browse all MyEyeDr. locations in NY for all of your eyecare needs. We offer frames, lenses, eyewear repairs, and contact lenses. Also stop by or call in for an eye exam.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Appointment required
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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This location has many positive reviews from clients, who praise the friendly and professional staff, the quality of service, and the helpful and knowledgeable doctors. Clients have reported being satisfied with their experiences, including eye exams, contact lens fittings, and frame selections. They have also appreciated the fast and efficient service, as well as the accommodating staff who have gone above and beyond to meet their needs. However, there have been a few complaints about poor customer service, including difficulty in scheduling appointments, confusion over charges, and unhelpful staff. The biggest concern is the issue of incorrect appointment scheduling, which caused one client to wait two weeks for an appointment only to be told that it had been cancelled due to staff shortages. Another client was overcharged for services and received poor customer service when trying to resolve the issue. Overall, this location seems to be doing a good job in many areas, but there is room for improvement in terms of customer service and communication.
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Hours
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Wednesday
Thursday
Friday
Saturday
Sunday
Monday
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Categories
Construction & Development
Repair & Renovations
Medical Service
Ophthalmology
Optometry
Contact lenses supplier
Glasses repair service
Eye care center
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