Leesburg
MyEyeDr.
10.20
10.20
Overview
Browse all MyEyeDr. locations in NY for all of your eyecare needs. We offer frames, lenses, eyewear repairs, and contact lenses. Also stop by or call in for an eye exam.
Features
Debit cards
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Pricing
Quality
Innovativeness
Overall
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The business offers a wide range of services, including glasses repair, optometry, contact lenses, and eye exams. The location is easily accessible, with a wheelchair-accessible parking lot and restroom. The staff is friendly and knowledgeable, with many customers praising their helpfulness and patience.Some customers have had excellent experiences with the staff, including Bettina, who has been consistently praised for her exceptional customer service and knowledge. However, there have been some issues with customer service, including one customer who felt harassed by frequent text and email notifications.The business seems to have a good understanding of insurance policies, but there have been some issues with billing, including one customer who was sent to collections after understanding that their insurance would cover the full cost of their contacts.The overall quality of the services provided is generally good, but there have been some issues with the quality of the glasses and frames provided. Some customers have had problems with the quality of their glasses, including one customer who received a pair with the wrong frame.The pricing of the services is generally competitive, with some customers praising the affordable prices of the glasses and contact lenses. However, there have been some issues with billing, including one customer who felt that the business was trying to charge them more than their insurance would cover.The business seems to be innovating in terms of technology, with some customers praising the use of advanced technology to create custom lenses and frames. However, there have been some issues with the availability of certain products and services, including one customer who had to wait for several weeks to receive their new glasses.Overall, the business has both strengths and weaknesses, and it seems to be working to address some of the issues that customers have raised. With some improvements in customer service and quality control, the business has the potential to provide an even better experience for its customers.
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Categories
Construction & Development
Repair & Renovations
Medical Service
Ophthalmology
Optometry
Contact lenses supplier
Glasses repair service
Eye care center
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