The Herndon City location of MyEyeDr offers a diverse range of services, including eye exams, contact lenses, glasses, and repairs. The address is Building 709, Pine St Street, and the business is open from 8:00 AM to 5:00 PM, Monday through Friday, and 8:00 AM to 5:00 PM on Saturdays. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. While many customers have praised the excellent service and professionalism of the staff, particularly Tara, Dr. Song, and Sarah, some have experienced issues with unprofessional behavior, long wait times, and negligence. The store is wheelchair accessible, and there is a restroom available for customers.The overall experience of MyEyeDr in Herndon City is a mixed bag. On one hand, many customers appreciate the excellent service and professionalism of the staff. On the other hand, some have experienced issues with unprofessional behavior, long wait times, and negligence.Some customers have reported being turned away due to the doctor being on lunch break, while others have experienced problems with their orders, such as wrong frames or lenses. However, the store also has a good selection of frames, and the staff is knowledgeable and helpful.The accessibility of the store is also a plus, with wheelchair-accessible entrances, restrooms, and parking lots. However, some customers have reported difficulty in getting an appointment or resolving issues with their orders.Overall, while MyEyeDr in Herndon City has some strengths, it also has some weaknesses that need to be addressed. With better management and customer service, this location could provide a more consistent and positive experience for its customers. One notable issue that stands out is the lack of attention to detail in some cases, resulting in incorrect orders or unprofessional behavior. This issue needs to be addressed to ensure that customers receive the level of service they expect and deserve.