Leesburg
Music & Arts
12.14
12.14
Overview
Retail chain offering musical instruments, audio gear & accessories, plus rental & repair services.
Features
Debit cards
Quick visit
Good for kids
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
Photos & videos
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Pricing
Overall
Innovativeness
Quality
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The store's overall experience is satisfactory, although there's room for improvement. The staff is friendly and knowledgeable, but some reviewers have experienced issues with customer service. The prices are generally reasonable, with a wide selection of instruments and accessories available. However, the quality of the instruments and services can be hit-or-miss, and some reviewers have reported issues with repairs and maintenance. Overall, it's a good option for music enthusiasts, but be prepared for some inconsistencies.The store's staff is often helpful and willing to go the extra mile, as seen in reviews from customers who have had positive experiences with employees like Ron Mitchell and Marco. However, there have been instances of unprofessionalism and a lack of accountability, particularly in situations where customers have had to deal with billing issues or return policies. In terms of quality, the store's inventory can be inconsistent, with some reviewers reporting issues with instrument condition or repair work. However, others have praised the selection and quality of instruments, including the ability to find unique or specialty items. One issue stands out as a major problem: inconsistent customer service. While some staff members have received praise for their helpfulness and professionalism, others have been accused of being unhelpful, untrained, or even predatory in their sales tactics. This inconsistency can make it difficult for customers to know what to expect, and may lead to feelings of frustration or distrust.
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Hours
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Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Musical Instruments
Music store
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