Leesburg
MOSS Building & Design
15.35
15.35
Overview
From your initial consultation to designing your dream home and breaking ground, MOSS has an easy, transparent remodeling process.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
Online estimates
Photos & videos
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Overall
Pricing
Innovativeness
Quality
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Based on the numerous reviews and ratings provided, it is clear that Moss Building & Design has a reputation for delivering high-quality work, exceptional customer service, and innovative design solutions. Many clients have praised the company's professionalism, attention to detail, and ability to exceed expectations.One client highlighted the company's comprehensive approach, from initial consultation to final walkthrough, and praised the team's transparency and clear communication throughout the process. Another client noted the company's ability to create beautiful spaces that exceed their initial vision.Some clients have also mentioned that Moss stands behind their work, providing excellent warranty service and standing behind their craftsmanship. The company's commitment to customer satisfaction is evident in the numerous reviews that praise their responsiveness, attention to detail, and willingness to go above and beyond.However, one client did express a negative experience, citing issues with structural work, miscommunication, and overcharging. However, it is worth noting that the company responded promptly to this issue and took steps to rectify the situation.Overall, Moss Building & Design appears to be a reputable and reliable company that delivers high-quality work and exceptional customer service. While there may be some exceptions, the majority of reviews suggest that the company is a trustworthy and innovative partner for home renovation and design projects.Regarding the issue mentioned by one client, it appears that Moss has taken steps to address the problem, including fining their contracting practices by VA DPOR. This suggests that the company is committed to self-improvement and continuous learning.To address the issue, the company could consider implementing additional quality control measures, improving communication with clients, and providing clearer estimates and project timelines. However, based on the numerous positive reviews, it seems that Moss has made efforts to address similar issues in the past and is committed to delivering high-quality work.Based on the overall quality of work, pricing, and innovativeness, I would recommend Moss Building & Design to potential clients who are looking for a reputable and reliable partner for their home renovation and design projects.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Construction & Development
Construction & Modeling
Bathroom remodeler
Kitchen remodeler
Architect
Home builder
Construction company
Remodeler
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