Leesburg
MINI of Sterling Service Center
9.79
9.79
Overview
At MINI of Sterling, we provide impressive new MINI and MINI Certified Pre-Owned sales. Schedule MINI service in Sterling, VA, or come buy a new MINI Countryman!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
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Pricing
Innovativeness
Overall
Quality
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MINI of Sterling is a well-regarded service center that excels in providing quality service to its customers. With a reputation for excellent communication and transparency, the team ensures that customers are well-informed throughout the service process. The service advisors, such as Jeff Shade, are highly knowledgeable and take the time to explain the issues and necessary repairs in a clear and concise manner.The facility is modern and clean, making for a pleasant waiting experience. The technicians are skilled and efficient, completing repairs and maintenance services in a timely manner. While some customers have reported issues with the initial estimate, the team has consistently demonstrated a willingness to work with customers to resolve any concerns.One of the standout features of MINI of Sterling is its commitment to customer satisfaction. The team goes above and beyond to ensure that customers feel valued and respected. This is reflected in the high rating for pricing, as customers feel that the costs are reasonable and transparent.However, there have been instances where customers have felt neglected or "ghosted" during the service process. This suggests that the team could benefit from additional training on communication and follow-up procedures.Overall, MINI of Sterling is a solid choice for customers looking for reliable and efficient service. While there are some areas for improvement, the team's commitment to customer satisfaction and quality work is evident.
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Hours
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Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Automotive & Boat Service
Car Detailing
Car Parts
Motorcycle Service
Tire Service
Mechanic
Auto tune up service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Auto air conditioning service
Wheel alignment service
Truck repair shop
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